Scrap Exchange Help
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Ratings and reviews

Rate the other person after a completed pickup and see reviews on profiles.

After a completed pickup, the buyer and the seller rate each other. Ratings build trust: they show on profiles and listings, and they count towards the Top rated and Trusted trader badges.

Works in:Android appWeb app

Rate a completed pickup

  1. Open the completed pickup. Under How did it go? (web) or Rate and the person's name (app), choose 1 to 5 stars.
  2. Optional: add a comment, for example "On time, fair weighing".
  3. Select Send rating (web) or Submit rating (app).

You can rate each pickup once. After that you see "You rated this pickup. Thank you."

Where ratings show

  • On the person's public profile, with their average rating, the number of reviews and the latest reviews.
  • On their listings, next to their name, for example "4.6 (12)".
  • Profiles with no reviews yet say "No reviews yet. Reviews appear after completed deals."

Reviews from the local map (Android app)

In the app's Local map, you can also write a review of a dealer from their card: choose 1 to 5 stars and add a comment. Our team checks reviews that look unusual, for example a review between two people who never completed a deal together, or several reviews of the same dealer from one person.

Badges that use ratings

  • Top rated: an average of at least 4.5 stars from at least 5 reviews.
  • Trusted trader: at least 5 completed deals, at least 3 reviews averaging 4.2 stars or more, an account at least 14 days old, and no lost or open disputes against them.

See Verification and badges.